All Systems Operational

External Connectivity Operational
SMS - Short Codes Operational
SMS - Long Codes Operational
SMS - Toll Free Operational
MMS - Short Codes Operational
MMS - Long Codes Operational
MMS - Toll-Free Operational
Outbound Voice Operational
Inbound Voice Operational
Toll-Free Voice Operational
Text-to-Landline Operational
Number Provisioning Operational
Internet Operational
CallFire Operational
CallFire Website Operational
CallFire API Operational
CallFire Services Operational
CallFire SMS Operational
CallFire MMS Operational
EZ Texting Operational
EZ Texting Website Operational
EZ Texting API Operational
EZ Texting Services Operational
EZ Texting SMS Operational
EZ Texting MMS Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
EZ Texting - Uptime
Fetching
CallFire - Uptime ?
Fetching
Jan 21, 2026

No incidents reported today.

Jan 20, 2026

No incidents reported.

Jan 19, 2026

No incidents reported.

Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026
Inbound 10DLC SMS Disruption
Resolved - Inbound SMS traffic to 10DLC local numbers (non-toll-free, non-short code) was unavailable due to an upstream carrier connectivity issue. Monitoring alerts triggered around 6:07 AM PST indicating no inbound message responses. The issue was caused by inbound message connections being rejected at the carrier level, preventing messages from being delivered to 10DLC numbers. Outbound messaging was not impacted. Service was restored around 7:00 AM PST
Jan 16, 03:00 PST
Jan 15, 2026
Service Alert — Inbound 10DLC Messaging Impact
Resolved - Inbound SMS traffic to 10DLC numbers (non-toll-free, non-short code) was unavailable between approximately 12:30 AM PST and 7:30 AM PST.

Outbound messaging was not impacted during this time.

Service has since been restored and inbound messages are processing normally. If you believe any inbound messages were missed during the incident window, please contact support for assistance.

We appreciate your patience.
Jan 15, 07:40 PST
Investigating - Please be advised that inbound messaging to 10DLC numbers (non-short code, non-toll-free) is currently not working. Outbound messaging is operating normally.

Our carrier partners are actively investigating. Updates will be posted as they become available.
Jan 15, 07:33 PST
Verizon SMS/MMS Delivery Delays
Resolved - Resolved — Verizon Messaging Issue

The Verizon carrier issue impacting message delivery has been resolved. Normal service has been restored.

If any messages to Verizon contacts were impacted during the incident, we recommend resending them.

Thank you for your patience
Jan 15, 06:31 PST
Investigating - We are currently investigating message delivery issues impacting Verizon Wireless subscribers in the United States. Customers may experience delayed outbound and inbound messages, delayed or missing delivery receipts, and intermittent delivery failures.

This issue is related to an upstream carrier outage and may affect SMS and MMS traffic across 10DLC, Toll-Free, and Short Code messaging. Our platform remains operational and continues accepting messages, but delivery to Verizon recipients may be delayed.

We are actively working with our carrier partner to monitor the situation and will provide updates as more information becomes available.
Jan 14, 12:30 PST
Jan 14, 2026
Jan 13, 2026

No incidents reported.

Jan 12, 2026

No incidents reported.

Jan 11, 2026

No incidents reported.

Jan 10, 2026

No incidents reported.

Jan 9, 2026

No incidents reported.

Jan 8, 2026

No incidents reported.

Jan 7, 2026

No incidents reported.

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