Inbound 10DLC SMS Disruption

Incident Report for EZ Texting Status

Resolved

Inbound SMS traffic to 10DLC local numbers (non-toll-free, non-short code) was unavailable due to an upstream carrier connectivity issue. Monitoring alerts triggered around 6:07 AM PST indicating no inbound message responses. The issue was caused by inbound message connections being rejected at the carrier level, preventing messages from being delivered to 10DLC numbers. Outbound messaging was not impacted. Service was restored around 7:00 AM PST

Posted Jan 16, 2026 - 03:00 PST